Talk to a person
Talk to a person at GetCarAuctionSites. Email hello@getcarauctionsites.com and we reply within one working day. No call centre, no ticket number for a first enquiry.
When we are reachable
Business hours
9:00 to 17:00 Central Time, Monday to Friday, excluding US public holidays.
Reply time
One working day for an email, sooner for existing clients through the portal.
Where we work
Remotely, serving vehicle auction houses across the United States.
Billing and moving your current site
When is the build fee charged?
The $697 one-time build fee is invoiced only after your site is live and you have confirmed you are satisfied with it. It is never charged at signup.
What is your cancellation policy?
Email us at least 2 business days before your next invoice date, during business hours (9:00 to 17:00 Central, Monday to Friday, excluding US public holidays), and no further invoice is raised. A weekend email does not count toward the 2 business days for a Monday or Tuesday invoice.
Are payments refundable?
All sales are final except a duplicate or incorrect charge reported within 30 days. The build fee is refundable only before build work starts; the monthly fee for the current billing period is non-refundable once charged.
I already have a website. What happens to it?
We review your current site during onboarding, migrate what is worth keeping, and set up redirects from old URLs to their new equivalents, so a bookmarked run list link or an indexed page is not lost in the move.